Help make government unemployment insurance forms easier to use — and get a $50 Visa gift card for your feedback.

The US Dep’t of Labor and Nava Public Benefit Corporation are looking for individuals who are unemployed or who have recently experienced unemployment to better understand the issues people face when applying on-line for unemployment benefits and completing on-line weekly certifications.

General Information

  • If selected to participate, you will receive a $50 Visa gift card for
    completing a one-hour interview.
  • Sessions will be held between February and April 2024.
  • Nava will present the participants with questions from mock unemployment applications and weekly certification forms.
  • The interviews will either be in-person (New York City or San Francisco Bay Area — in a private room at a public location, such as a public library near your home) or by video conference call.
  • Virtual interviews will be scheduled as a video call in Zoom. If participating by zoom, participants will need to find a quiet, private place to talk, have a good internet connection, and use their own computer or smartphone.
  • Responses will be kept confidential and anonymous.
  • The interviews will be about an hour long.
  • Interviews will be conducted in English.

To sign up, visit and fill out the form. If you have questions send an e-mail message to mayawagoner AT (replace the AT with an @).

The US Dep’t of Labor and Nava want to start scheduling these sessions soon and will begin screening potential candidates from February 26th to March 1st. So, sign up soon if you want to be considered.